Introduction BPM and BPM Framework
1. Why BPM?
- Understand how the strategy (Business Model) drives BPM
- Explain the business drivers for BPM
- Understand the value proposition behind BPM
2. Industry solutions for BPM standards, methods and tools
- Methods: Understand the role of the different BPM methodologies
- Standards: Understand that there are various business process modeling notations
- Tools: List categories of BPM tools
3. Internal BPM Capability
- People: List skills and structure required in BPM space
- Governance: Understand the rational for an organisation specific BPM methodology
- Technology: Specific technology use per BPM tool category
4. What: BPM Patterns
- Product Leadership
- Customer Intimacy
- Operational Excellence (Efficiency)
- Operational Excellence (Process Intelligence)
- Compliance
- One Time Event (Merger, Acquisition, Transformation)
- Growth through Replication
- Growth through Coordination
- Leveraging Economies of Scale
- Process Enabling Technology
5. Where: BPM Maturity Assessment
- Understand a BPM maturity assessment framework
- Complete a BPM maturity assessment
- Discuss change management challenges
6. Initiatives: BPM Initiatives
- Project Life Cycles
- BPM Project Classification
- BPM Timeline